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  #1  
Old 08-13-2020, 05:10 AM
gamecollector_nz gamecollector_nz is offline
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Damn that sucks, I haven’t open mine yet, will check tonight
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  #2  
Old 08-14-2020, 09:23 AM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Ok now this is concerning. Gotta open mine as well.
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  #3  
Old 08-14-2020, 10:48 AM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by Letrico View Post
Ok now this is concerning. Gotta open mine as well.
I think if someone not saving it to sell it later.
It’s better to open it.

Tbh, I opened mine because i want to check if the vinyl was ok.
But i was shocked it was missing.
And when i google it.
I found a post in Reddit plus a customer review in the XB DE / CE page.

https://www.amazon.co.uk/Xenoblade-C...pe=all_reviews

The guy was right , when i got a reply from Nintendo UK.
They told me we can’t help you !! Lol ????
Seriously, it’s their factory problem.. they should take responsibility.

I’m not sure how many copies are missing the vinyl.
Plus I’m sure some of the expensive ones on ebay might be missing it too.
But since this is didn’t spread yet and no one make it public.
Nintendo uk won’t take action or apologize about this.

I’m really upset and feel bad since it’s cost me a lot because i used a forward Service to get it.

And it’s also my first time facing this.

I would love to know what do u guys usually do if something like this
Happens?

Last edited by Queeny; 08-14-2020 at 10:50 AM.
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  #4  
Old 08-14-2020, 12:27 PM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by Queeny View Post
I think if someone not saving it to sell it later.
It’s better to open it.

Tbh, I opened mine because i want to check if the vinyl was ok.
But i was shocked it was missing.
And when i google it.
I found a post in Reddit plus a customer review in the XB DE / CE page.

https://www.amazon.co.uk/Xenoblade-C...pe=all_reviews

The guy was right , when i got a reply from Nintendo UK.
They told me we can’t help you !! Lol ????
Seriously, it’s their factory problem.. they should take responsibility.

I’m not sure how many copies are missing the vinyl.
Plus I’m sure some of the expensive ones on ebay might be missing it too.
But since this is didn’t spread yet and no one make it public.
Nintendo uk won’t take action or apologize about this.

I’m really upset and feel bad since it’s cost me a lot because i used a forward Service to get it.

And it’s also my first time facing this.

I would love to know what do u guys usually do if something like this
Happens?
Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country
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  #5  
Old 08-14-2020, 01:23 PM
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Ozzy101 Ozzy101 is offline
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by Spect3r View Post
Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country
Wow so cool that they'll do that for you guys. Mine would tell me to fly kites hahaha
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  #6  
Old 08-14-2020, 02:05 PM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

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Originally Posted by Ozzy101 View Post
Wow so cool that they'll do that for you guys. Mine would tell me to fly kites hahaha
I do pay 20€ a month of fee, so they better help lol
Also, you get a lot of discount in fuel, medical services, etc
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  #7  
Old 08-14-2020, 05:32 PM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by Spect3r View Post
Wow, what a mess.
If it was I, and considering I am in Portugal, I would complain to the Consumer Defense League and they would help, almost certainly the store that sold it would have to do a full refund.
Not sure what options you have in your country
Maybe if it was a local store.
But since it’s online, I don’t think i have an option to complain or get my money back unfortunately..

Amazon UK only give around 20-25% unfortunately.

But as a collector, this CE lost some of its price because of the missing vinyl.
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  #8  
Old 08-14-2020, 05:40 PM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by Queeny View Post
Maybe if it was a local store.
But since it’s online, I don’t think i have an option to complain or get my money back unfortunately..

Amazon UK only give around 20-25% unfortunately.

But as a collector, this CE lost some of its price because of the missing vinyl.
As long as they are in EU it doesnt matter if the store is in Portugal or not.
But you are outside EU, so dont know how it works.

PS: I pm'ed you
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  #9  
Old 08-14-2020, 01:56 PM
gamecollector_nz gamecollector_nz is offline
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

I opened mine just right now and there is the vinyl inside, I must be the lucky one at this time


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  #10  
Old 08-14-2020, 05:36 PM
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Default Re: Xenoblade Chronicles: Definitive Edition - Collector’s Edition [EU Version]

Quote:
Originally Posted by gamecollector_nz View Post
I opened mine just right now and there is the vinyl inside, I must be the lucky one at this time

Congrats man.
At least yours is complete.

and as i said before.. if no one is planning to keep it sealed.
It’s really better to check your copy now even if you are planning to play it later.

And maybe you can help the others “ especially the ones who want to keep it sealed “ by telling them the exact weight for it with the Vinyl.

Not sure if the one in Amazon UK page is correct though.
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