Metal Gear Solid Ultimate HD Collection Zavvi World Exclusive only 4000 worldwide

[Lemur]

I cancelled all four of my PS3 copies just two weeks ago. I'm glad I did with all this conundrum going on with Zavvi's shipping service! I'm happy to pay a little more locally but receive it in impeccable condition! :)

@Lemur I've read about your horrid experience before and can't comprehend of why it's happened to an individual consecutively on each attempt!? I haven't had any major problems with Zavvi myself except for some orders taking longer than 3 weeks to arrive, but I've never "lost" any orders either. The Yodel-gate is intimidating me, I just hope they're using a different courier for international shipping.

Zavvi should at least give their customers the option to choose a paid shipping service that'll guarantee express delivery and no damage to the items!

It's not just me. It's everyone over here in Singapore. Zavvi uses a courier called MHI in UK which then passes it to another courier called WMG who then pass it to the local post office. Seeing how all other packages delivered by our local post mostly arrives safely, it's either MHI or WMG staff who are stealing the packages.

I'd rather pay for shipping than have them use some bullshit cheap couriers who probably make up for their dirt cheap rates by stealing and selling off our packages. :suicide:

[nipperkipper]

Do I win a prize for being the first post on the one hundredth page?

I doubt there will be many threads that get anywhere near this amount of posts.

Nope, but had you been the 1000th poster you may have, alas you came up short

[goonergaz]

does this thread stop accepting posts at 4000?

[Mandras]

hello guys,

did I understand right that they selling fake steelbooks????
I bought yesterday from Ebay a Metal Gear solid HD collection Limited Edition
from Zavvi.

Is there no steelbook in it? what is a stickerbook?
I'm going crazy when I paid money for a fake steelbook, a t-shirt and one normal game. :suicide:

[Matrix6]

It's not just me. It's everyone over here in Singapore. Zavvi uses a courier called MHI in UK which then passes it to another courier called WMG who then pass it to the local post office. Seeing how all other packages delivered by our local post mostly arrives safely, it's either MHI or WMG staff who are stealing the packages.

I'd rather pay for shipping than have them use some bullshit cheap couriers who probably make up for their dirt cheap rates by stealing and selling off our packages. :suicide:
I guess they have to pay their hired couriers some how? :D ;)

Nope, but had you been the 1000th poster you may have, alas you came up short
Yay! I was the 1000th spammer...I mean, poster! :surrender:
does this thread stop accepting posts at 4000?
nope, it's been altered and can now go up to 8000 and 3000 more with quotes :rotf:

[kennyrh]

hello guys,

did I understand right that they selling fake steelbooks????
I bought yesterday from Ebay a Metal Gear solid HD collection Limited Edition
from Zavvi.

Is there no steelbook in it? what is a stickerbook?
I'm going crazy when I paid money for a fake steelbook, a t-shirt and one normal game. :suicide:

Judging by the state of this thread, mate . . .I don't think anybody knows more than you do :rotf:

Maybe the stickerbooks are gonna be the REAL PS3 rarities :lmao:

[Mandras]

I'm confused!!!!

no matter now I wait for my PS3 edition and I will see what's in!!!!!

[goonergaz]

On their facebook page:

"So are you able to finally confirm 100% that all PS3 versions of MGS HD Ultimate Edition are real steelbooks and not stickerbooks?
LikeUnlike · · about an hour ago ·


Zavvi Customer Enquiries Hello Gary, thanks for the message. We have just received confirmation that they are the printed version. I hope this information helps. Many thanks, Jordan"

[SquirrelRaper]

It's not just me. It's everyone over here in Singapore. Zavvi uses a courier called MHI in UK which then passes it to another courier called WMG who then pass it to the local post office. Seeing how all other packages delivered by our local post mostly arrives safely, it's either MHI or WMG staff who are stealing the packages.

I'd rather pay for shipping than have them use some bullshit cheap couriers who probably make up for their dirt cheap rates by stealing and selling off our packages. :suicide:

I think they're liars and only send some packages as I didnt get my 2 packages neither. And took forever to get a refund. I checked their facebook, and the amount of people posting about not getting their package is ridiculous or how they kept delaying the refund.

[nipperkipper]

Yay! I was the 1000th spammer...I mean, poster! :surrender:



Well done, you have a prize in the post on its way to you now

Its a brand new MGS HD collection stickerbook:taunt::haha:

[joynulk]

ah one worker says one thing the other says another at this rate the only way of knowing what u got is opening them.

[Lemur]

I think they're liars and only send some packages as I didnt get my 2 packages neither. And took forever to get a refund. I checked their facebook, and the amount of people posting about not getting their package is ridiculous or how they kept delaying the refund.

That could be it as well. Some people may forget about their items or realise too late to get a refund and zavvi gets free money. Cheap way to improve their cashflow :hammer:

[kennyrh]

On their facebook page:

"So are you able to finally confirm 100% that all PS3 versions of MGS HD Ultimate Edition are real steelbooks and not stickerbooks?
LikeUnlike · · about an hour ago ·


Zavvi Customer Enquiries Hello Gary, thanks for the message. We have just received confirmation that they are the printed version. I hope this information helps. Many thanks, Jordan"

"Printed version . . .??"

WTF does that mean - artwork printed on a proper steelbook or piece of art printed on a sticker and added to a blank steelbook :banghead:

[SquirrelRaper]

That could be it as well. Some people may forget about their items or realise too late to get a refund and zavvi gets free money. Cheap way to improve their cashflow :hammer:

Yes, I'll never order from them again(unless unavoidable) but I will demand a tracking number and for it to be packed well.If I do end up getting the product and it's in shitty condition, then I'll take my money back.

[Lemur]

"Printed version . . .??"

WTF does that mean - artwork printed on a proper steelbook or piece of art printed on a sticker and added to a blank steelbook :banghead:

It means that he has no idea. His guess is that giving a reply that it's printed would make more sense than hand painted.

Same goes with all the replies from zavvi. They have absolutely no idea and are just giving some random guesses.

Q: "Is it a printed steelbook?"
A: "I confirm it is a steelbook"

Q: "Is it a stickerbook?"
A: "I confirm it is a stickerbook"

Q: "The XBox is a stickerbook can you confirm the PS3 is a stickerbook?"
A: "I confirm it is a stickerbook for PS3"

Q: "So PS3 gets real steelbooks and XBox gets stickerbooks?"
A: "I confirm PS3 gets real steelbooks and XBox gets stickerbooks"

Q: "Are the first 4000 real steelbooks and the rest stickerbooks?"
A: "I confirm that the first 4000 are real steelbooks and the rest are stickerbooks"


Notice the trend? :taunt:

[Matrix6]

Well done, you have a prize in the post on its way to you now

Its a brand new MGS HD collection stickerbook:taunt::haha:
YAY! Are they numbered? And is Yodel delivering them too? :banana:

ah one worker says one thing the other says another at this rate the only way of knowing what u got is opening them.

Yes, every single copy should be opened and set the Steelies free!! :lmao:

[nipperkipper]

YAY! Are they numbered? And is Yodel delivering them too? :banana:


Yes, numbered somewhere between 1 and 347,000:1:

[Lemur]

YAY! Are they numbered? And is Yodel delivering them too? :banana:



It will be delivered by Yoda. Shouldn't take more than 1 working day from UK to Aust :lmao:

http://www.youtube.com/watch?v=AEt1PWqlZtg

[goonergaz]

confirmation:


"Hello Gary, thanks for the message. The first so many were real steelbooks and all the ones after are stickerbook cases. I hope this helps. Jordan"

[goonergaz]

What a PS3 stickerbook probably looks like:

http://www.flickr.com/photos/11534160@N02/6807053287/in/photostream

[thatzeldacollector]

Zavvi put a post on their FB page advertising MGS collection. I commented and said every copy I'd seen had been damaged in some way and they need to sort it out, they've made more work for themselves with the returns they're going to get. Someone else commented agreeing with me.

Now the post is gone lol

[Raasclark]

Zavvi put a post on their FB page advertising MGS collection. I commented and said every copy I'd seen had been damaged in some way and they need to sort it out, they've made more work for themselves with the returns they're going to get. Someone else commented agreeing with me.

Now the post is gone lol

Haha! That was me : ) Yeah they've deleted the post. Idiots.

[kennyrh]

confirmation:


"Hello Gary, thanks for the message. The first so many were real steelbooks and all the ones after are stickerbook cases. I hope this helps. Jordan"

Well why has nobody got an effing PS3 stickerbook yet . . .o-o-hh my BRAIN :asplode:

[Raasclark]

Indeed!

Well I've called Zavvi for a partial refund, they've told me send pics and they will refund me based on the damage it received. Let's see what happens.

[Raasclark]

Got a 15% discount code off my next purchase : /

[RyT]

Oh joy, MGS hd ltd edition got delayed again for AU release. 16/2 now.. I'm thinking they are waiting for UK Zavvi packages :S

[jazzmartini]

Lemur guess we only can envy them seeing spoilt packening, at least item still reach them.

Here when i order from zavvi i only hv 1% hope that it will arrived, but last time wasnt that bad when zavvi charged £2.49 per shipping n items do arrived as they were sent out by royal mail directly. But ever since the free shipping n £0.99 fees it uses WMG locally as freight we almost 99.99% never received anything :suicide:

[Gameshark]

I wish they would have packed the box better..

[Matrix6]

Oh joy, MGS hd ltd edition got delayed again for AU release. 16/2 now..:S

I hope they cancel the Aussie version altogether....

[Gameshark]

Going to be hard to sell these games if the boxes are damaged. You may have to circum to your losses. :(

[Twisted]

oh NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!! :( according to the customer rep, i spoke to at JbHiFi, indeed Zavvi is forwarding there sets for the Aussie Markets..so EBGames, JBhifFi are all getting the banged up Zavvi Ediitons (according to JBhiFi rep)..:(

[rapidly-greying]

Thats disgraceful behaviour that is.

There could be nothing left of the boxes by the time they reach far away continents.

This has been one sorry episode from start to finish.

[tallkid123]

I spent today deciding whether or not to purchase this. I have little interest in compilations of ps2 games so it's likely I'll pass now.

[goonergaz]

Whilst I totally agree with the anger levelled at zavvi (why was my packaging better than someone who was part of the intital pre-order?), I think Konami should shoulder some of the blame here - the out box card is thin and the inner card/packaging seems to be too thin to withstand the heavy book.

Heck I noticed a very light crease on my 'minty mint' one - in all honesty it looks like it accoured during the shrink-wrap process as there's no sign of any wear/stress anywhere else!?

[RyT]

chill, for eb to order in bulk they might ship properly.. no customers would want to buy damaged copies

[nipperkipper]

chill, for eb to order in bulk they might ship properly.. no customers would want to buy damaged copies

you see thats the thing though, even if they were shipped properly the cardboard is soo flimsy thay if you were to pile 5+ of these on top of each other the ones at the bottom would be damaged cos the cardboard wouldnt support the weight

these will be shipped in a pallet and all the ones at the bottom are highly likely to be damaged

[Gemini-Phoenix]

Konami are to blame for producing such a flimsy box for the CE. Zavvi are to blame for not packaging it adequately to protect it, and Yodel are to blame for just providing a rubbish service all round.

Today I received my Final Fantasy XIII-2 Crystal Edition from GAME - Well made CE from Square-Enix, reasonably well packaged by GAME in a box that would have held three or more, and delivered intact by Parcelforce. Now that's how I expected my MGS HD CE's to arrive!

[joynulk]

i got my FFxiii-2 from Royal mail and it was fine also. just standard post but very well protected.

[ferrari100]

3 copies of mgs hd collectors ps3

all steelbooks:sick::sick::sick:.......

Wahoo!

[iNCREDiPiNOY]

3 copies of mgs hd collectors ps3

all steelbooks:sick::sick::sick:.......

Wahoo!

:barsong:

[rapidly-greying]

It appears that Zavvi have fucked up my order, but in a good way:secret:. I cancelled one copy when i thought we were getting stickerbooks,i even got an email saying that the order had been cancelled,but it appears that they have shipped 2 anyway.

So if one is a steelbook i can hold onto the other one and flog it next year. Prostitutes dont pay for themselves you know:2cool:

:hammer:whilst typing that last line a royal mail van(thought it was yodel?) showed up with just the one copy(its a steelie), so i better get onto those useless morons at Zavvi for a refund because they've charged me for 2:poke:

[ferrari100]

What we know then (or what is most likely)

8000 steelbooks

5000 stickerbooks

Given the many fans of MGS I reckon the the books will be worth more than the complete set (62.50 each for me) in a year or two.

Especially if Metal gear rising flops and Konami feel compelled to resort back to one last metal gear title with Snake.
Im sure they can think of someway to do it. Maybe some kind of prelude.

I must say I like the idea of keeping PS3 G2
and XBOX 360 G1

[gokilz]

Is the book the same as the US ones?

[ferrari100]

Yep the book is the same

[joynulk]

woo hoo order time, but should i wait for a price drop. seeing that they will ship leftovers to Australia i doubt there will be a price drop.

[RyT]

hmm if indeed it is true they ship to AU, we can be sure they won't come sealed-.- due to them having to sticker ratings over UK ratings, that's my assumptions of what happened to crystal editions

[joynulk]

that is true its a shame you should try get compensation for it not being sealed.

[goonergaz]

What we know then (or what is most likely)

8000 steelbooks

5000 stickerbooks

Given the many fans of MGS I reckon the the books will be worth more than the complete set (62.50 each for me) in a year or two.

Especially if Metal gear rising flops and Konami feel compelled to resort back to one last metal gear title with Snake.
Im sure they can think of someway to do it. Maybe some kind of prelude.

I must say I like the idea of keeping PS3 G2
and XBOX 360 G1

where do you get 8K steelies from? I thought it was all but confirmed 4K?

[joynulk]

everyone is still getting steels and they must have sold over 4000 by now...

[ferrari100]

Because there are 8000 ps3 collectors editions all in. I dont believe for 1 second that half of these are stickerbooks

[rapidly-greying]

Just checked my account and they have only charged me for one. Dont know if i should maybe order another one if there are any left.

[rapidly-greying]

BTW Ferarri,do you want to exchange feedback for the Gran Turismo deal? I'm no good at setting stuff like that up or i'd have done it already.

[joynulk]

still loads left

[rapidly-greying]

I cant see It ever being in a Zavvi sale if the leftovers are being shipped to Australia.

[gurpswoo1]

still loads left

There are going to be a whole load more with the returns. Zavvi phones have been going crazy about the edition. I spoke with one of their customer service reps, he said "not another one" :).

There are crazy amount of people returning damaged one, me included. Wonder how long it will take before they start sending out damaged ones to customers.

[rapidly-greying]

Mines was in perfect condition, but as i said earlier it was delivered by Parcelforce, not Yodal or whatever they're called.

Fuck it, i'm getting another one.

[joynulk]

thats not good news either but i aint to bothered about the packaging just want the stuff inside to be good as i want to open mine.

[Gameshark]

I'm glad I canceled my pre orders. Looks like zavvi just wants our money.
I will not believe what Zavvi has said, unless the boxes are numbered.

[goonergaz]

everyone is still getting steels and they must have sold over 4000 by now...

but it was only yesterday it was confirmed they had sold out of steelies - I suspect the first stickers (of they exist) won't turn up until tomorrow...

[joynulk]

they had 3000 left a while back someone posted, 8000-3000 = 5000 sold yet no sticker ones yet

[SquirrelRaper]

Got a 15% discount code off my next purchase : /

No fuck that, go to your bank and have them take the money back.

[goonergaz]

they had 3000 left a while back someone posted, 8000-3000 = 5000 sold yet no sticker ones yet

I thought that was yesterday? And at the time people weren't asking the question...2 days delivery time don't forget

[ferrari100]

BTW Ferarri,do you want to exchange feedback for the Gran Turismo deal? I'm no good at setting stuff like that up or i'd have done it already.

Love to. if i knew how. reallg annoying could do wiyh some feedback .

[gurpswoo1]

Love to. if i knew how. reallg annoying could do wiyh some feedback .

You can find the how to guide here: http://collectorsedition.org/forums/showthread.php?t=2948

[ferrari100]

You can find the how to guide here: http://collectorsedition.org/forums/showthread.php?t=2948

Thanks

[rapidly-greying]

Ferrari mate i've already started it by leaving you feedback,just click on your score and leave feedback for me. Cheers

Snaaaaaaaaaake whats in the box etc

[ferrari100]

Ferrari mate i've already started it by leaving you feedback,just click on your score and leave feedback for me. Cheers

Snaaaaaaaaaake whats in the box etc

Done. :haha:

[rapidly-greying]

Cheers

[FiL-UK1]

Mine was also damaged
http://img6.imageshack.us/img6/5606/p1040262y.jpg
http://img215.imageshack.us/img215/2799/p1040265t.jpg
http://img444.imageshack.us/img444/8245/p1040269j.jpg
http://img221.imageshack.us/img221/1359/p1040264n.jpg

[RyT]

cheapass zavvi, why can't they just send it out properly.

[Gazereths]

I ordered 4 of these three arrived today, one was pretty much mint, one had a couple of dents and the other was a wreck. I opened the worst one to look at the contents and was amazed how badly the inserts were damaged.

http://i119.photobucket.com/albums/o127/gazereths/Damaged%20Zavvi%20exclusive%20MGS%20HD%20packs/PICT0028.jpg

http://i119.photobucket.com/albums/o127/gazereths/Damaged%20Zavvi%20exclusive%20MGS%20HD%20packs/PICT0024.jpg

http://i119.photobucket.com/albums/o127/gazereths/Damaged%20Zavvi%20exclusive%20MGS%20HD%20packs/PICT0023.jpg

http://i119.photobucket.com/albums/o127/gazereths/Damaged%20Zavvi%20exclusive%20MGS%20HD%20packs/PICT0022.jpg

[Matrix6]

^^ that's raped :S

[Gazereths]

Tell me about it, what the hell did they do drop the artbook into it from the damn roof. Emails sent and will be having a strong word with them in person tomorrow.

[nipperkipper]

Seeing as how many of these are damaged, those with truly MINT copies shouls think about getting them graded - would be quite valuable i guess

[Matrix6]

Tell me about it, what the hell did they do drop the artbook into it from the damn roof. Emails sent and will be having a strong word with them in person tomorrow.
Let us know the outcome, and the pics of the punch up! :rotf:

Seeing as how many of these are damaged, those with truly MINT copies shouls think about getting them graded - would be quite valuable i guess

Cool idea bro, not a cheap thing to have done especially when you're not from the US. May have to think about it.:think:

[MayBee]

based on the picture above, what if everything looks great outside, but the inside a wreck? It seems as though the inside material is so thin the book can damage those thin cardboard.

[surfdude73]

For people who don't open, they will never have a problem with damage inside, not the point though

[RyT]

hmm seems like EB AU removed the listings of Limited edition from their website..

[Gazereths]

Let us know the outcome, and the pics of the punch up! :rotf:

After speaking with them today they are going to send a courier to my house on Tuesday to pick up the damaged ones and replace them with mint copies. The person was actually quite helpful and was not surprised about the damage, obviously they have had lots of complaints.

I got my 4th copy today and it was mint, so I have 2 mint copies and to duffers that are being replaced.........This must have cost them loads more than if they had simply packed them well in the first place.

The face punching will happen if the next 2 arrive damaged LOL

[mosavon]

I'll never understand why items are sent the way they are, like you say it costs them money to have it returned and re-sent, not to mention the damage it does to reputations, well Zavvi doesn't have much of a reputation to destroy but you know what i mean

[Gemini-Phoenix]

It's the hassle I hate. Esepecially when most of the time it's unnecessary. You'd think they'd spend more time & care making sure something arrived perfect first time, rather than the inconvenience of having to return items. It's not good for them, it's not good for us, so why do they still do it? If there's anything I hate, it's phoning companies up and complaining about how they packaged their items. It makes me want to go down there in person and give them a step-by-step tutorial in how to package an item properly

I know these aren't the most sturdy of CE's, but you would've thought that they would've realised this and applied more care and attention to packaging them in such a way to avoid damage during transit...

[Gazereths]

Well in the follow up email I asked them "when I return them would you like me to put them in the box they were originally delivered in or actually package them securely?" - Not had a response yet but it gave me a giggle :P

[jugolicious]

Well in the follow up email I asked them "when I return them would you like me to put them in the box they were originally delivered in or actually package them securely?" - Not had a response yet but it gave me a giggle :P

LOL a trick question indeed. I like that =D

[Matrix6]

C'mon Australia....cancel ours!

Then create an Aussie "exclusive" :P Same contents but a better sturdier box for it :rotf:

[my_59th_death]

If anyone sees this I did an unboxing of this. If you want to watch it this is the link http://www.youtube.com/watch?v=grHDqdaIaAY

[dlc28]

Well my PS3 version arrived yesterday after being posted to me on Tuesday. The packaging was quite solid if I'm honest. The boxset was undamaged, though I'm not sure of the contents as I ain't opened it yet.

I wasn't part of the original pre-order scheme but did order this set the day the pre-orders went up.

I have no idea if it's a steelbook or a stickerbook as I haven't opened it yet. I'm undecided as to whather to keep it sealed. I have the 360 version as well and this too is also still sealed at this time. I want to open one but not too sure which one?

[vhal_x]

Open the PS3 one, the Xbox one is undoubtedly a stickerbook, so opening the PS3 one will answer your question :) xx

[Matrix6]

Well my PS3 version arrived yesterday after being posted to me on Tuesday. The packaging was quite solid if I'm honest. The boxset was undamaged, though I'm not sure of the contents as I ain't opened it yet.

I wasn't part of the original pre-order scheme but did order this set the day the pre-orders went up.

I have no idea if it's a steelbook or a stickerbook as I haven't opened it yet. I'm undecided as to whather to keep it sealed. I have the 360 version as well and this too is also still sealed at this time. I want to open one but not too sure which one?

Open the Xbox version, it only has a Stickerbook but there's been less of those made :P

And you have a Steelbook in your PS3 version, there is no question about it because it's never been proven otherwise. :beach:

[goonergaz]

barcode might answer the question...always worth a check!

[Matrix6]

barcode might answer the question...always worth a check!

what will the barcode reveal?:think:

[questate]

I have recieved 4 copies and all of them are mint. Is there any way I can get them graded in the UK? Sending to US will cost a fortune.

[vhal_x]

No graders in the UK I'm afraid, well, no trustworthy ones at least xx

[questate]

No graders in the UK I'm afraid, well, no trustworthy ones at least xx

Doesnt make sense to send it to the US then I suppose. Will it be less worthy then upon a passage of time than similiar condition VGA graded edition?

[vhal_x]

In a sense, yes, as the graded one (as long as it gets a good grade) will be proven to be a certain condition, and more money will have gone into it (to get it graded) therefore the selling price would probably be higher than an ungraded one.

Then again, not a lot of people will spend the ridiculous prices that graded games attempt to go for on eBay (a lot never sell due to being listed for beyond ridiculous prices) so a non-graded one might generate more interest as theres less chance the price will be sky high.

Also, other members have pointed out that VGA isn't fully trustworthy - they will give friends high gradings illegitimately (or, it's speculated that they do) xx

[Johnny]

Who cares about grades?
Just get a box like they use and grade your own games.

[questate]

In a sense, yes, as the graded one (as long as it gets a good grade) will be proven to be a certain condition, and more money will have gone into it (to get it graded) therefore the selling price would probably be higher than an ungraded one.

Then again, not a lot of people will spend the ridiculous prices that graded games attempt to go for on eBay (a lot never sell due to being listed for beyond ridiculous prices) so a non-graded one might generate more interest as theres less chance the price will be sky high.

Also, other members have pointed out that VGA isn't fully trustworthy - they will give friends high gradings illegitimately (or, it's speculated that they do) xx

Thanks vhal_x. A bit disappointing that VGA are kinda fictitious as in for their bias especially when they charge so much. Wont do any good for their reputation I suppose. :nono:

[questate]

Who cares about grades?
Just get a box like they use and grade your own games.

Then it wouldnt be genuine grading, would it? thats the whole point of third party grading.

[goonergaz]

what will the barcode reveal?:think:

well if it's different to that already posted then it's more likely a stickerbook

the latest info is that there were XX that were real steelies and the rest are stickerbooks...this was confirmed by zavvi and would explain why we have been told PS3s are stickerbooks all along.

there must be a way for zavvi to tell them apart, the only sure way is the barcode...in theory all stock should be scanned at entry and exit of the stores...this was the practice when I worked in stores for a company around 12 years ago so...it would be the only way to easily keep stock levels right and far cheaper than any other potential system.

[kennyrh]

Just going back to the packaging fiasco, has anybody who's actually opened their copy had one with interior packaging intact.??

It seems to me that the flimsiness of the cardboard combined with the weight of that artbook dictates that everybody's interior will be damaged in some way.

Supplementary question . . .why do couriers feel the need to chuck things around when they can just as easily set parcels down gently :scratch:

[vhal_x]

Mine, my interior packaging is perfect, minus one tiny (like 1cm) dent, but no rips/tears or major bashing - and the outside is mint condition too :) xx

[goonergaz]

Mine, my interior packaging is perfect, minus one tiny (like 1cm) dent, but no rips/tears or major bashing - and the outside is mint condition too :) xx

yes, but yours is X360, from memory there was no reason for damage to the interior packaging because it was holding just the stickerbook & game, so no real weight. However the book and t-shirt were just lose and rattling in the box under that...

[mosavon]

well if it's different to that already posted then it's more likely a stickerbook

the latest info is that there were XX that were real steelies and the rest are stickerbooks...this was confirmed by zavvi and would explain why we have been told PS3s are stickerbooks all along.

there must be a way for zavvi to tell them apart, the only sure way is the barcode...in theory all stock should be scanned at entry and exit of the stores...this was the practice when I worked in stores for a company around 12 years ago so...it would be the only way to easily keep stock levels right and far cheaper than any other potential system.

Lol referencing to what zavvi said is pointless though, they haven't got a clue.

Konami want to make money, it makes no sense creating two separate editions for a single platform...it would be to much hassle and time so for me the 4,000 steelbook theory doesn't hold much weight.

Not to mention the fact there hasn't been anybody who can prove otherwise.

[goonergaz]

Lol referencing to what zavvi said is pointless though, they haven't got a clue.

Konami want to make money, it makes no sense creating two separate editions for a single platform...it would be to much hassle and time so for me the 4,000 steelbook theory doesn't hold much weight.

Not to mention the fact there hasn't been anybody who can prove otherwise.

I don't disagree mate, but then why tell val that the last of the real steelies were now gone? And why in a seperate facebook post say that there were so many real and the rest stickerbooks?

Just saying folk should be wary - don't forget this was changed so it could be that those 4K had been made already so then they switched the rest to stickerbooks

[mosavon]

I don't disagree mate, but then why tell val that the last of the real steelies were now gone? And why in a seperate facebook post say that there were so many real and the rest stickerbooks?

Just saying folk should be wary - don't forget this was changed so it could be that those 4K had been made already so then they switched the rest to stickerbooks

They told people a bunch of stories though, so with that in mind ill believe it when i see it, i believe if they were going to segregate the PS3 version in such a way then they would of kept the original edition and made this separate one we see now.

[havuk]

well if it's different to that already posted then it's more likely a stickerbook

the latest info is that there were XX that were real steelies and the rest are stickerbooks...this was confirmed by zavvi and would explain why we have been told PS3s are stickerbooks all along.

there must be a way for zavvi to tell them apart, the only sure way is the barcode...in theory all stock should be scanned at entry and exit of the stores...this was the practice when I worked in stores for a company around 12 years ago so...it would be the only way to easily keep stock levels right and far cheaper than any other potential system.



WOW i just went back through this thread and everyone of your posts is talking about the first 4000 are "steelies" and all others are gonna be stickerbooks.. i have a strong feeling you're going to be VERY disappointed when we all get steelbooks with the PS3 version..

if there are PS3 stickerbooks, why hasn't anyone recieved one yet?
zavvi hasn't been correct on anything about this release yet you take every word they say as the gospel??

[Matrix6]

I don't disagree mate, but then why tell val that the last of the real steelies were now gone? And why in a seperate facebook post say that there were so many real and the rest stickerbooks?

Just saying folk should be wary - don't forget this was changed so it could be that those 4K had been made already so then they switched the rest to stickerbooks

Sounds all good about what you said about the barcodes, had two different barcodes existed then I may actually have some belief...but alas, that doesn't exist :ghey:

This is Zavvi you're talking about....I really shouldn't need to say more but...

Why haven't Zavvi proven [physically] about the [mythological] elusive PS3 Stickerbook? Had they shown a video or real pics or if Konami themselves confirmed it....then I'd most likely believe it more and if it was actually confirm by a customer [by at least x100 customers] then that's it then!:beach:

[goonergaz]

i have a strong feeling you're going to be VERY disappointed when we all get steelbooks with the PS3 version..

hi, not at all - I hope they are all steelies - I just don't want folk to order thinking it is steelie when it's not! (or rather might not be)

if there are PS3 stickerbooks, why hasn't anyone recieved one yet?
zavvi hasn't been correct on anything about this release yet you take every word they say as the gospel??

well firstly if there are stickerbooks they will only be arriving from Monday, and of course I don't believe zavvi 100%, I just find it odd that they came up with a story saying they were all stickerbooks then saying only the first XX were steelies.

remember - if you buy and open you cannot return. I simply am saying to check the barcode BEFORE opening.

[goonergaz]

Sounds all good about what you said about the barcodes, had two different barcodes existed then I may actually have some belief...but alas, that doesn't exist :ghey:

This is Zavvi you're talking about....I really shouldn't need to say more but...

Why haven't Zavvi proven [physically] about the [mythological] elusive PS3 Stickerbook? Had they shown a video or real pics or if Konami themselves confirmed it....then I'd most likely believe it more and if it was actually confirm by a customer [by at least x100 customers] then that's it then!:beach:

I agree, I just don't want folk opening things they can't return! If you check back I was the one doubting the guy who said he had a PS3 stickerbook...as stated until there's photographic evidence I don't fully believe it

[User Name]

Mine arrived today... What. The. Hell.

It had to be shipped overseas to the Netherlands, so you would expect Zavvi to make sure the packaging is top-notch to avoid damage during that time. Well, apparently they didn't even bother to put it in a box. That's right, it was shipped overseas in the plastic bag you see on the photo's, there was nothing else holding the edition. Due to this the upper left corner of the game has a large dent. I guess damage was to be expected when I read the stories of you guys, but I can't believe they shipped this in nothing more than a plastic bag!

http://imgh.us/214_01.jpg

http://imgh.us/431_02.jpg

[Saturn]

What the HELLLLL!!!!

I now have no hopes of receiving anything in good condition...

[Mandras]

OMG, send it back. take your money back. that's bullsh............

:asplode:

[Matrix6]

I"m scared to order anything at all from Zavvi now :S

[gurpswoo1]

That disgusting, zavvi really have hit a new low.

[Lemur]

Ship international in a bag? That's totally retarded :suicide:

[rapidly-greying]

That has to be the best smilie i have ever seen.

[kennyrh]

Mine arrived today... What. The. Hell.

It had to be shipped overseas to the Netherlands, so you would expect Zavvi to make sure the packaging is top-notch to avoid damage during that time. Well, apparently they didn't even bother to put it in a box. That's right, it was shipped overseas in the plastic bag you see on the photo's, there was nothing else holding the edition. Due to this the upper left corner of the game has a large dent. I guess damage was to be expected when I read the stories of you guys, but I can't believe they shipped this in nothing more than a plastic bag!

http://imgh.us/214_01.jpg

http://imgh.us/431_02.jpg

THAT is totally unbelievable. I think Zavvi should wish they'd never been awarded this exclusive because a lot of people are never going to trust them again. Having said that, i think Konami should shoulder some of the blame because the whole LE packaging is flimsy at best.

Something really solid like the Warhammer Space Marine CE would have travelled a lot better.

However, Zavvi are a set of cock and balls . . .:taunt:

[Saturn]

Talking about cock and balls... what does "Zavvi" stand for anyway?

[User Name]

I noticed two others from the Netherlands who also had their editions badly damaged. Compared to these, my version is mint.


http://i.imgur.com/Ssgct.jpg

http://i.imgur.com/RJZeg.jpg

http://i.imgur.com/gGN5Q.jpg

http://i.imgur.com/bctL3.jpg


http://imgh.us/elkig.jpg

[Saturn]

Holy #$&#$/&# wtf

[vhal_x]

Oh my, I want to stab my own eyes out...

[OniRyo]

Alright... i'm pretty curious about my package soon then... i still didn't get mine!.

Did the package get delivered by something else than Post NL btw? because the note is totally different as i can tell.

[Gazereths]

Holy shit it just gets worse and worse......They may as well just shut up shop........Effing useless.

[User Name]

Alright... i'm pretty curious about my package soon then... i still didn't get mine!.

Did the package get delivered by something else than Post NL btw? because the note is totally different as i can tell.

It was delivered by SelektVracht.

[OniRyo]

Ah, i usually get my packages from Zavvi from Post NL so hopefully that will be better!.

[Twisted]

it looks like a wild animal got in there! hahahahahaha

[ChrissyCooza1]

I got mine in today looks pretty good, no dents etc the only part Im not happy with was that I never received Metal Gear Solid 4 with it like they said I would but then Im not all that bothered to be honest its going cheap enough now a days so its not as though I would make money myself from selling it.

[havuk]

anyone in the USA get theirs yet?

[Saturn]

anyone in the USA get theirs yet?

I'm from Portugal and that thing never arrives. It took 2 days from amazon to get my copy of Soul Calibur - shipped friday, arrived yesterday - but Zavvi can take 2 or 3 weeks. Never again...

[Solid Crash]

I'm still waiting as well...

[Anjelaoni]

Same here, still waiting too. But now I'm scared thanks to you guys and those shitty plastic bags. :swoon:

[ahoihoi]

Same here, still waiting too. But now I'm scared thanks to you guys and those shitty plastic bags. :swoon:
I'm also extremely scared but this german unboxing video took away some of my fears.

http://www.youtube.com/watch?v=HpJr5l6psXg

[kennyrh]

Talking about cock and balls... what does "Zavvi" stand for anyway?

I don't think they can spell either. I think it stands for Savvy as in "We're totally shite, savvy ?"

Seriously though, this is an object lesson in how NOT to treat customers. Fucking plastic bag for an edition to go abroad that they KNEW they had packaging problems with . . .in a cardboard box packed with airbags for local postage.

I just hope these continental guys kick up a big stink. The only upside is that Zavvi are gonna lose a lot of money because there's no way they can do anything with these destroyed editions.

Twats . . .:taunt:

[Gazereths]

What they might do is sell the contents of the destroyed premium packs, not sure if that's even allowed through their contract with Konami. They might auction off the damaged box sets as a complete packages, you might get a good deal if you are just after the steelbook or artbook....The games will probably go back up on the Zavvi site even though they aren't sealed.

Again I'm not sure of the legal issues here though.....Personally I hope they are forced to destroy them, it will lose those fucks money and make my two mint copies all the more rare :P

[rapidly-greying]

So,still no ps3 stickerbooks yet?

[gurpswoo1]

Zavvi could sell the damaged units on ebay but that is unlikely to happen, what usually happens it that it is given to a clearing house which auctions the stock as a whole lot. Likely sold on ebay as pieces.

[RyT]

guess mine is immediately sent back if it arrives in that condition.. seriously?? plastic bag? cheap ass zavvi

[Johnny]

Just received mine and it is mint.
Just a small dent on a side, but i can forgive that.

It wasn't badly packaged but it could be alot better.

[havuk]

Just received mine and it is mint.
Just a small dent on a side, but i can forgive that.

It wasn't badly packaged but it could be alot better.

if it has a small dent then it isn't mint..

[Johnny]

The thing is, it is an acceptable dent, seeing what lies here in this topic.
I dont want to make a fuss about it.
Inside is fine, but the stickerbook was loose, still overall i like the edition, but the outer box material is a big dissapointment.

[Solid Crash]

Why haven't I received mine yet?! Rabble, rabble, rabble....

[Mandras]

I received mine yesterday and I had luck. My is in perfect condition.
think there are no stickerbooks for PS3.

[Matrix6]

So,still no ps3 stickerbooks yet?

The elite group of 6 rainbow vomiting members of 'Metal Steel' was sanctioned by 'Big Boss' to track down all those who unfortunately received a 'stickerbook' for their PS3 copy and imprisoned them at Outer Haven to prevent chaos on the net! :rotf::bomb:

Hoping there's no more delays for Australia with this edition.

[rapidly-greying]

Lol matrix

[questate]

The elite group of 6 rainbow vomiting members of 'Metal Steel' was sanctioned by 'Big Boss' to track down all those who unfortunately received a 'stickerbook' for their PS3 copy and imprisoned them at Outer Haven to prevent chaos on the net! :rotf::bomb:

Hoping there's no more delays for Australia with this edition.

LMAO!!! :rotf:

[OniRyo]

I've received my Metal Gear Solid Ultimate HD Collection in a normal package so not with some trashbag or whatsoever it came in a great condition:

http://a2.sphotos.ak.fbcdn.net/hphotos-ak-snc7/424510_381355558546706_100000167964831_1696930_148 8762145_n.jpg


I think i'll keep it in seal :)

[Ryaku]

My 2 MGS has been shipped on 31th January and still not received :'(

[User Name]

I've received my Metal Gear Solid Ultimate HD Collection in a normal package so not with some trashbag or whatsoever it came in a great condition:
I'm really glad for you, no one deserves the sort of treatment Zavvi gave the rest of us for this kind of money. I have just contacted Zavvi about my edition and I am awaiting a response.

[CloudyMemory]

So yeah, got mine today as well. Czech Republic here. Came in a plastic bag. It looks pretty much like the ones in the pictures a few pages back, maybe a little bit more beat up overall and a tad bit... flatter I suppose. I wrote them a mail, but yeah this is going back one way or another.

The only thing I'm worried about is that if I request a replacement, they'll send it in trash bag again. Should I go with a refund instead? Ugh... what an experience :banghead:

[User Name]

If they offer a replacement, you should ask beforehand if they would please put it in a sturdy box this time with enough protection. If they're accommodating enough (which they should be after this mess) you should probably be fine.

[vhal_x]

Request a replacement and state clearly to them that they *MUST* send it out in a box with adequate amounts of packaging, to prevent this happening again - after all, it'll save them money in the long run xx

[Saturn]

My Resident Evil was shipped from them last Jan 25. Several days before MGS HD. It still did not come.

If nothing comes by tomorrow I'm opening a paypal claim for all items I am waiting from them.

[RyT]

Dum dum dum.. The 'Australian Version' just got release.. however some stock arrive and some didn't.. I only manage to get four at the moment (regular customer always benefit :D) and others were used to fill other people's order.. Also these stock arrive early due to the fact that the delay has cause many customers complaint, therefore they have to import their stock and give customers (apparently one of the reason), the 'REAL' AU releases on the 16th. But anyways, I believe there is no such thing as a real 'AU copy'. anyways here's the pic..

http://img713.imageshack.us/img713/9027/img0802ih.jpg

http://img69.imageshack.us/img69/1856/img0803bh.jpg

Yes! It's sealed and minty mint 9.8/10 condition.. Well nothing is perfect but still minty :D If you look closely at the 2nd picture the Australian ratings sticker were pasted over the UK ratings.. this is indeed imported from Zavvi. However, Zavvi sent them in a sturdy box.

Anyways, to those whom have their names listed, please wait till around Wednesday, until the other stocks come in then I'll start sending pms regarding their shipping fee.. I'm only waiting for one copy apparently.. if those whom cancelled changed their mind. do let me know so I can notify the store to get more in..

anyways enjoy the pictures

[RyT]

Btw, I can understand why inside get's damage easily... cos the stuffs inside moves around.. it's not tightly packed.

[Lemur]

Haha nice! Mine should be in that pic :clap:

[Matrix6]

Btw, I can understand why inside get's damage easily... cos the stuffs inside moves around.. it's not tightly packed.

It's looking promising :) Thanks for the pics.
Well, the interior cardboard is thin and flimsy which can't withstand the weight and size of the art book, which consequently easily moves around inside...not much can be done about it unless you open it to fill in the gaps?! :S

[Gazereths]

So they made it half way across the world in good condition, yet they couldn't send them less than 100 miles without them getting smashed. Good one Zavvi :P

I'm really glad you got them in nice condition though :)

[Solid Crash]

Here's mine:

http://i43.tinypic.com/169i7wn.jpg
http://i40.tinypic.com/2rhwvpw.jpg
http://i44.tinypic.com/2zoak2s.jpg
http://i43.tinypic.com/wwk74j.jpg
http://i42.tinypic.com/2v9659t.jpg

It's not mint, but hey, could be worse.

[SlackyKun]

Hey Guy´s.

Long time reader, first time poster.
My Metal Gear Solid HD collectors edition was shipped on 2/2, and I got it today, yay.

Like everyone has stated before, the box is poorly made. I was lucky tho, because Zavvi put it in a big box with some plastic bags filled with air.

The box still got some dents in the corners, but it´s ok...

Overall, I´m happy that it survived the journey from England to Sweden.

And yeah, the steelcase is a real steelcase, not a stickerbook ^^ phew.

http://i42.tinypic.com/a3e15c.jpg

[rapidly-greying]

Hi slack,glad to hear you got your package safe and sound lad. Now send me many pictures of swedish teenage girls (16+). ;-)

[SlackyKun]

Hi slack,glad to hear you got your package safe and sound lad. Now send me many pictures of swedish teenage girls (16+). ;-)

Haha, Wut? Google is your friend :drool:

[CloudyMemory]

I received a pretty generic reply from them today and I'll be sending mine back tomorrow for a replacement copy. I added a note asking them to ship it in a sturdy, large enough box with sufficient padding and I sincerely hope they do that. Don't want to have to deal with another pile of junk in a trash bag.

[fattyuk]

Decided just to send mine back lol got £10 for metal gear solid 4 on its own and this item has probalay got more people keeping sealed than opening it that it wont ever have any resale value to it - and in all fairness it's a dog shit CE lol especially for the price rather have my £70 back and spend it in something nice and worthwhile for my collection!

5 years time everyone selling this will have it sealed so it won't be anything special - as too many people from what I've seen have bought multiple copy's of this to sell on which just cancels everyone else copy's out!!

[V3nom]

Still waiting for mine... I'm in the US. Expecting the worse. :sorry:

[Saturn]

Tomorrow I'll be opening a claim on paypal for the editions I ordered plus the resident evil 3ds with that extra stick. I's unbearable to wait for 3 weeks when other purchases from most stores arrive in less than a week. Amazon takes only a couple of days. I'm totally pissed.

[RyT]

Ok I collected the fifth copy this morning.. Will send pm out regarding shipping once I get it weigh on Monday

[surfdude73]

I still ain't recieved mine and zavvi are not replying to my email, i was 1 of original 4000, what a farse of a company, pft

[CloudyMemory]

I still ain't recieved mine and zavvi are not replying to my email, i was 1 of original 4000, what a farse of a company, pft

You could try posting a message on their Zavvi Customer Enquiries Facebook page. They seem to reply to those things regularly.

[Biggav4000]

I still ain't recieved mine and zavvi are not replying to my email, i was 1 of original 4000, what a farse of a company, pft
Thats because yours get left on the doorstep in full view of everyone its probaly been nicked ,ever thought about getting your stuff delivered to me.:thumb:

[SlackyKun]

You could try posting a message on their Zavvi Customer Enquiries Facebook page. They seem to reply to those things regularly.

Yeah, they do answer quite often, but their customer service is pure crap in general.
All they do is copy and paste a generic answer.

Sometimes, they don´t even answer your question, instead, they answer something else instead, something easier.

[Dark-Vash]

Yeah, they do answer quite often, but their customer service is pure crap in general.
All they do is copy and paste a generic answer.

Sometimes, they don´t even answer your question, instead, they answer something else instead, something easier.

That seems to be rule in most costumer supports. I've contacted Game.co.uk about my FFXIII-2 Crystal Edition, someone named Millie answered me with a long email about them not being able to full fill my pre-order since the stock was very limited.

I've replied to that email, annoyed, and expressing my rage, although being polite. Some guy then replied to me with the exact same text. I'm pretty sure they didn't even bother to read my reply...

I've scrapped 2 retailers from my list, Zavvi.com and Game.co.uk. I'll never buy from them again.

[lhurgoyf]

Still waiting for mine... I'm in the US. Expecting the worse. :sorry:

I'm with you. Still waiting on my copy and losing hope everyday :(

[Johnny]

I did and unboxing of mine, it's in Portuguese, but you can see that it wasn't really bad (the condition of the edition).

http://youtu.be/BefVgbX1L5E

[Mike1888]

Mine is taking forever to get here. I was charged almost 3 weeks ago. :rant:

[Saturn]

I am starting to believe people in the US will get this sooner than me...

I have a package that was shipped on 25th and didn't arrive yet. Soon the 20 working days will be over and I'll claim my money back.

[V3nom]

Sooo I got home today and.....it finally came!! I took a bunch of pictures of the packaging and the contents itself. For an int'l shipping package, I actually have to give it up to Zavvi for packaging it pretty well compared to others I've seen on here, however...... the MGS box itself isn't in mint condition (I was expecting that).

Somehow, the box got a little smashed/ripped in 2 places but overall it's in pretty decent condition compared to others. The MGS box was surprisingly double boxed AND gift-wrapped with my little "Merry Christmas" note and a red bow-tie. Given the fact it was wrapped like that, it still managed to get smashed like I've mentioned earlier.

Just thankful that it didn't come severely ripped apart or bent. Pictures soon! I'm in the US btw!

Here we go... :ph34r:

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171036-1.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171107-1.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171135-1.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171309.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171342.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171400.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171500.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171520.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171623.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171653.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_171824.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172010.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172028.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172042.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172449.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172500.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172543.jpg

http://i1190.photobucket.com/albums/z442/v3nom03/IMG_20120213_172553.jpg

[RyT]

Ouch even with gift option, they pack like -.-.. guess mine is gonna arrive super dented

[keeke]

Recieved my metal gear solid Fucked up edition today.Dents(if you can call them that)rips etc...totaly fucked.

[Saturn]

My nightmare is partially over. The Xbox 360 version arrived today and it's not perfect. I don't know how bad it is. Will post pics tonight when I arrive.

[Solid Crash]

Sad to see yours arriving damaged as well. Guess a mint version of this is going to be extremely rare.

[rapidly-greying]

V3nom, those a cracking pair of scissors you have there. Do you mind me asking where you got them,how much they cost and if they ship to the uk.

Also,did they come with the yellow handles or did you get them modified at a scissor modding specialist?

Would you consider selling your pair,cheeky I know but they are some gorgeous scissors.

[Rettke]

I found this forum looking for some unboxing videos... Now I'm scared that my copy will arrive completely shattered.

How the hell they send it overseas in a plastic bag???

[Saturn]

Well, mine arrived in a card box made of two separate card pieces that connect with tape by their sides. This basically creates the perfect weak spot when something heavy is placed over the box, smashing the box exactly by the line where the two pieces are taped. And that's what happened... And not just that. They wanted to fill the empty spaces with air bags, but there wasn't enough space for those bags. Now the box has become curvy to the inside of the cover.

[Saturn]

Here are the pictures of mine:

http://i5.photobucket.com/albums/y167/Real_Saturn/P1060586.jpg

http://i5.photobucket.com/albums/y167/Real_Saturn/P1060588.jpg

http://i5.photobucket.com/albums/y167/Real_Saturn/P1060589.jpg

http://i5.photobucket.com/albums/y167/Real_Saturn/P1060590.jpg

Could be worse, but bothers me quite a bit...

[ob1ob]

Mine arrived yesterday packed exactly like V3nom's but without the gift wrap and in similar condition. I feel pretty fortunate not to have one that was totally banged up and torn like some in the other photos posted.
While Zavvi's packaging for this edition is rather sub-par, my F.E.A.R. 3 CE from boostep was shipped in nothing more than a brown paper bag. It also arrived in decent shape after spending weeks in transit/customs.

[Lemur]

Sooo I got home today and.....it finally came!! I took a bunch of pictures of the packaging and the contents itself. For an int'l shipping package, I actually have to give it up to Zavvi for packaging it pretty well compared to others I've seen on here, however...... the MGS box itself isn't in mint condition (I was expecting that).

Somehow, the box got a little smashed/ripped in 2 places but overall it's in pretty decent condition compared to others. The MGS box was surprisingly double boxed AND gift-wrapped with my little "Merry Christmas" note and a red bow-tie. Given the fact it was wrapped like that, it still managed to get smashed like I've mentioned earlier.

Just thankful that it didn't come severely ripped apart or bent. Pictures soon! I'm in the US btw!

Here we go... :ph34r:



What's up with the Merry Christmas? Did you choose that message or they put in a generic greeting? Cos christmas was over 2 month back :lmao:

[V3nom]

V3nom, those a cracking pair of scissors you have there. Do you mind me asking where you got them,how much they cost and if they ship to the uk.

Also,did they come with the yellow handles or did you get them modified at a scissor modding specialist?

Would you consider selling your pair,cheeky I know but they are some gorgeous scissors.

Heheh...I don't know if you're serious or not?! But to answer your question, I don't know where we got it, we've had it for a while. Pretty sure you can find them at any home goods/office store. The handles weren't modified, they came as is..

What's up with the Merry Christmas? Did you choose that message or they put in a generic greeting? Cos christmas was over 2 month back :lmao:

Lol I chose that message because yes, I placed the order over 2 months ago before Christmas and the gift wrapping option asked if I wanted a message to go along with it :)

[RyT]

Heheh...I don't know if you're serious or not?! But to answer your question, I don't know where we got it, we've had it for a while. Pretty sure you can find them at any home goods/office store. The handles weren't modified, they came as is..



Lol I chose that message because yes, I placed the order over 2 months ago before Christmas and the gift wrapping option asked if I wanted a message to go along with it :)

lol you should seek refund, as that is a 'christmas message' way overdue :Dmine is still somewhere in transit, doubt it will reach AU shores. Original 4000 copy here.. was planning to cancel and get the AU copy but then again, I forgot I used paypal method, therefore they charged me as soon as possible..

[rapidly-greying]

Just some daft humour from a daft scotsman v3nom :-)

[botlor]

hey all just joined and i thought i would see how close i am to winning this "damaged copy of the mgs limited edition from zavvi" game

heres the vid for my damaged copy

http://www.youtube.com/watch?v=boij0-6iyeo&context=C3569121ADOEgsToPDskL2jKGgy3K4dzvBOOzm9UxA

[Matrix6]

So I've personally picked up my copies from JB [sorry you couldn't do that from the UK :P],
it's in mint sealed condition with no creases, dents, holes, tear or any unhealthy damages! :)

Although shake it like a tail feather isn't an advisable thing to do due to the heavy hardcover book and the flimsy cardboard inside trying to keep it in place :S

http://i427.photobucket.com/albums/pp355/MatrixSixaxis/Public%20Misc/MGSHDCLE1.jpg

One thing I did notice is that this is obviously a UK only made edition as the outer box only displayed the UK ratings as printed on the left hand side corner. To approve this as an Australian legal copy, an Australian ratings sticker much be displayed on the box. The best part is...JB never tampered with it and just placed the sticker over the top of the shrink wrapping rather than unsealing it just to place the sticker on the box itself! :D

And as you'll notice in the picture below, they'd forgot to put any AU ratings sticker on top of one of my copies <3
http://i427.photobucket.com/albums/pp355/MatrixSixaxis/Public%20Misc/MGSHDCLE2.jpg

EB please take note!! This is how the FFXIII-2 Crystal Edition should have been handled instead of making a blunder out of it and destroying it for a "collector's" aspect! Rawrrr :rotf:

[Gazereths]

Got 2 replacements today, they came in the same crappy box with no protection. One has creases, bashed corners and a rip in the seal. The other is in better shape but not mint, small crease and slightly bashed corners...........Zavvi are fucking morons.

[CloudyMemory]

Got 2 replacements today, they came in the same crappy box with no protection. One has creases, bashed corners and a rip in the seal. The other is in better shape but not mint, small crease and slightly bashed corners...........Zavvi are fucking morons.

For fucks sake. If they send me a replacement copy in another plastic bag I'm gonna go nuts. Do they send people a confirmation email when they receive / process your returned copy? Or at least when they send out a replacement?

[Ryaku]

i Still have not received my 2 x MGS limited edition :(

shipped on 30th January by MHI.. (don't know what's is it..)

i sent an email to MHI sonce One Week and no answered....

i sent query to zavvi and no answered....

[mosavon]

Do you have twitter or facebook? you will get a faster reply if you post there. Tell them your situation.
http://www.facebook.com/zavvionline
https://twitter.com/#!/ZAVVI

I didn't send my copy back (came with dent) im considering opening it and keeping just the content, i don't think id get a better one anyway :rotf:

Did you use paypal? open a dispute now

[Lemur]

i Still have not received my 2 x MGS limited edition :(

shipped on 30th January by MHI.. (don't know what's is it..)

i sent an email to MHI sonce One Week and no answered....

i sent query to zavvi and no answered....

MHI = Mail Handling International. That is the exact same company they use to ship items to Singapore. It's probably a cheap courier company.

Very poor record from them for everyone in Singapore. For me, 4 CE shipped last year through MHI (3 orders + 1 replacement) and 0 arrives.

Total shit :hammer:

[Ryaku]

Lemur,

have you mailed zavvi for other replacement ??

[Lemur]

Usually I only contact zavvi after 30 days through their website. Login to your account and under the order there is a query button. They take 1 -2 days to reply. If after 2 days no reply spam more.

They will send you a declaration form either by mail (this takes around 1 week to reach) or by email. You can select store credit, replacement or refund on the form. Then sign and email to them.

If at any stage they screw up, spam them more until they get it right.

Some examples of screw up from them:
Customer service said form will be emailed and no email received
Email received but no form attachment
Email signed form to them and no response (they said they didn't receive and will send a new form)
Claimed that refund processed but I didn't receive refund
Confirmed again that refund is given but I didn't receive

For all the above, just keep spamming them until they get it right

[Gazereths]

The 2 replacements were for a friend in the US, he's pissed off understandably. I'm gonna send the worst one back for a refund, I'm a little worried though as the credit card I used to buy them is being cancelled at the end of March....I hope they sort out a refund before then.

[Ryaku]

I spam them on Facebook ^^

[lhurgoyf]

I still have yet to receive mine as well :(. Figured since other US based people started getting theirs, I would have some luck. Oh well.

[Mike1888]

Nothing for me yet either in Canada.

[mosavon]

How long do international orders take from Zavvi? Jeez is it coming by donkey or what?

[Mike1888]

Lol, in the e-mail it said estimated time is 7-14 days, and it said for overseas deliveries allow 20 days until contacting them. So pretty soon I'll be contacting them cause they shipped mine on jan. 30.

[gurpswoo1]

Zavvi say it can take upto 21 working days for it to arrive, which is a ridiculous four and half weeks.

[Lemur]

Standard sized games/dvds take 1-2 weeks to arrive. Big boxes take 3-4 weeks but mostly they don't arrive at all.

With the very high rate of lost packages for big items, it's either someone (either from courier company or zavvi) is stealing them or zavvi doesn't ship them out at all.

[mosavon]

So, Zavvi you are not only incapable of packing items to arrive un-damaged but you are also incapable of delivering items this decade because our games are arriving on camels and donkeys, now we are slowing learning that you are thieves too?

Zavvi please do us all a favour and go into administration again, only this time please Go BUST....Goodbye

[Gazereths]

Seriously fuck Zavvi! You should all complain and get refunds.

Post negative reviews about them as well. I have written one here: http://www.trustpilot.com/review/www.zavvi.com

Mine is the second one down with the pics of the wrecked inserts.

[nipperkipper]

Seriously fuck Zavvi! You should all complain and get refunds.

Post negative reviews about them as well. I have written one here: http://www.trustpilot.com/review/www.zavvi.com

Mine is the second one down with the pics of the wrecked inserts.

To be fair while i in no way support Zavvi, the crushed inserts are not Zavvis fault but more Konami and the weak packaging they used

[Saturn]

Still waiting for my PS3 version to arrive. The Xbox version was shipped on a Friday, PS3 was shipped the following Monday. The Xbox version came early last week and no signs of the PS3 version yet.

[questate]

This is very very sad. Such a legendary franchise should have been better taken care of, more by Konami who own the brand than Zavvi who just sells it, and have nothing to lose, they already got bad reputation. I am playing the game now and can feel the anguish. MGS doesn't deserve this.

:(

[Mike1888]

Mine finally came today and WOW. The box was completely squashed, tears all over the place, the box it came in was completely smashed!

I'm not that picky about condition but WOW what the hell is this! Absolutely brutal. It looked like a 10 year old packed it, all taped around randomly, in some crappy light box, with no padding whatsoever.

Thank god the steelbook was in perfect condition. It is a real nice one.

[mosavon]

Ouch!! the steelbook is the only worthwhile item so be thankful its not squashed also :beer:

[MuuGi]

Has anyone in Finland received this? Afaik no one has got it yet here..
How can it take so long???

[Dark-Vash]

http://img14.imageshack.us/img14/6042/1001415a.jpg
http://img7.imageshack.us/img7/8463/1001417i.jpg
http://img13.imageshack.us/img13/2783/1001416r.jpg


Got my MGS Today, although is not MINT outside, the inside took more damage.
Although I'm happy, after seeing those horrible pictures of some members, I'm quite happy with this.

[keeke]

Has anyone in Finland received this? Afaik no one has got it yet here..
How can it take so long???

Yes i got mine last week,XO version and todaly fucked..

[Rettke]

Mine came a few minutes ago... the box is smashed and bended, it has dents and some corners are damaged... is not a pretty sight... but in comparison with another items already posted here is not that bad... lame, but no totally awful... Haven't opened it yet so i'm still thinking if I will send it back, because the postage will be very expensive.

I'll post pictures when I open the box

[Twisted]

just received my direct from zavvi ordered edition today..SMASHED, in a very loose fitting flimsy flap style box to the US..I paid extra for gift wrapping..the sad part is, the gift wrap is immaculate...they wrapped up a rejected/returned?..box and sent it on it's merry way to me in the US..as the gift wrap is intact, but the box inside is crushed, and torn, the entire flap on the side is ripped off..even though the seal and gift wrap is intact and clean.

[fattyuk]

So glad I sent mine back lol although it was in mint condition I gave it a couple of punches so I could get a refund, and sold the MGS4 for £11 via amazon trade in.

Kind of feel guilty now as they'll just ship that item on to someone else!

Probalay re buy it for the contents when it's £17.99 in there sale as they have so many returns,

[Twisted]

i really believe mine is a "returned item"..because how the box is really beat up badly, i mean, like i said beforehand, entire flaps are ripped off the package..but the gift wrapping and ribbon bow is perfect...

[nipperkipper]

So glad I sent mine back lol although it was in mint condition I gave it a couple of punches so I could get a refund, and sold the MGS4 for £11 via amazon trade in.

Kind of feel guilty now as they'll just ship that item on to someone else!

Probalay re buy it for the contents when it's £17.99 in there sale as they have so many returns,

That is unethical on so many levels its unbelievable

[questate]

That is unethical on so many levels its unbelievable

And disappointing as well. Sorry fattyuk mate but that aint fair at all.

[vhal_x]

Yeah that's pretty shit, you could have just returned it for a refund on the basis that "it was a present for somebody but they already got one from someone else" or something xx

[RyT]

Still waiting for mine to arrive... it's been 23 days.. when should I contact them about this?

[Lemur]

Still waiting for mine to arrive... it's been 23 days.. when should I contact them about this?

You can contact them now. After 21 days for international orders.

[RyT]

You can contact them now. After 21 days for international orders.

ahh thanks.. just did.. though weirdly when I query they mentioned of 'please do not contact until 30 days have passed' anyways just messaged them..

[Saturn]

I just mailed them saying "My item did not arrive and I am sick of waiting so I want my money back" to receive a response saying "Thanks for getting in touch letting us know you would like to return Metal Gear Solid."

Something is... not right...

[gurpswoo1]

Wait for an official response, that is a default auto reply.

[themidlandmaster]

So glad I sent mine back lol although it was in mint condition I gave it a couple of punches so I could get a refund, and sold the MGS4 for £11 via amazon trade in.

Kind of feel guilty now as they'll just ship that item on to someone else!

Probalay re buy it for the contents when it's £17.99 in there sale as they have so many returns,

That is really douchey...

[FiL-UK1]

My first one was slightly damaged so I ordered a second and that arrived in mint condition not a single dent or crease but I still filed a non delivery claim with paypal and got my money back.

[Rettke]

I'm still thinking about what to doabout mine... If I settle with the way it is, If I return it or something... I even thought of doing what FiL-UK1 did.

I'm doubtful about returning, for the costs, time and the chance that the second time will still arrive smashed

[nipperkipper]

My first one was slightly damaged so I ordered a second and that arrived in mint condition not a single dent or crease but I still filed a non delivery claim with paypal and got my money back.

you filed a non delivery claim even though you got the item?

[ferrari100]

I hope people from uk game stores are reading this. There is a reason why companies such as futureshop and game.fr for example do not ship outside there own country and its because of ovrrsea fraud.
It pisses me off i cant get thingz from abroad and yet the whole world can buy are limited editions. I hope, fod fucks sake, they read this and decide to let us have our limitededitions for ourselves. i bet a great majority of the original 4000 mgs units were due to go overseas. it disgusts me. And then these people are fraudulent. its sick

[Saturn]

Got a call from home. Seems my ps3 version arrived today finally, in mint condition.

[Rettke]

I hope people from uk game stores are reading this. There is a reason why companies such as futureshop and game.fr for example do not ship outside there own country and its because of ovrrsea fraud.
It pisses me off i cant get thingz from abroad and yet the whole world can buy are limited editions. I hope, fod fucks sake, they read this and decide to let us have our limitededitions for ourselves. i bet a great majority of the original 4000 mgs units were due to go overseas. it disgusts me. And then these people are fraudulent. its sick

Well, the two people who admitted to do some fraudulent non delivery claims are from the UK, so I don't know why are you blaming people from overseas (I know that the fraud exist still, I'm not that naive).

I had bought a lot of items on ebay and places like that and never filled a claim to get my money back, of course the items always arrived in perfect condition and not smashed like if an elephant sat on it. And I'm not going to do it now... even though i thought about it, because seems to be an easier way than return the item just to get another smashed item.

[themidlandmaster]

My first one was slightly damaged so I ordered a second and that arrived in mint condition not a single dent or crease but I still filed a non delivery claim with paypal and got my money back.

You suck :stop:

[vhal_x]

No wonder most of the game companies are majorly losing out on money :rant::asplode::no: xx

[ferrari100]

Sorry, my bad didnt realise these people were british. makes me even more mad. i believe when this happens the companies can claim for lost goods in their tax returns. so its actually a loss to government revenue. please correct me if im wrong.

If this is the case why should companies care if they can claim it back?
Maybe our laws here need rewriting if it is the case.
They should pay extra to send recorded delivery

If someone in the know does know claim procedures for companies and lost items I would be very interested to know more.

these people are probably also part of the large scale riots last year.
Its these people who disgrace our country. line em up with the rioters and do what jeremy clarkson suggested on day time tv.

[Rettke]

I don't know the law in the UK (I just now how the legal system works in general), but in most places companies are insured so they can bear a percentage of losses and the insurance company will pay that amount. And on the other hand, those losses can count when you are making your balance.

For me this was my first experience shopping on zavvi, and was surprise how cheap the shipping was. Now I know the reason. I would have no problem in paying extra (as I've done a lot of times) if that will ensure me that the package will arrive in time and in perfect condition.

[gu8]

karma is a bitch!

remember that

[Tater]

No wonder most of the game companies are majorly losing out on money :rant::asplode::no: xx

Hit the nail on the head there. I could probably write an essay sized rant about all the tricks customers try to pull. :banghead:

[Saturn]

I confirm my PS3 Edition came in Mint condition - I was making quite a drama about this, but all ended well! Now I'm not sure if I should return the Xbox version or keep it the way it came.

[themidlandmaster]

I confirm my PS3 Edition came in Mint condition - I was making quite a drama about this, but all ended well! Now I'm not sure if I should return the Xbox version or keep it the way it came.

Just smash it to pieces and claim it as a refund [!]

(Sarcasm)

[RyT]

easily the zavvi can just cancel out paypal as a payment option.. that way the company can either choose to refund via credit card or not.. or usually no refunds but just send replacement.. dodgy I know you can have plenty replacements sent but then again all arrived damaged so not worth it..to get refund you must send the item back.

that is why when I sell something on Ebay, I offer tracking... that way no one can lie about it..

Also even though I have not received my MGS HD Collection yet, I have yet to file a claim with paypal. I prefer to contact them properly first. If they choose to ignore then I'll go paypal.

[ferrari100]

My ebay always now ALWAYS sends with tracking. It cost just an extra 75p to do this within the uk but £4.95 worldwide.

I dont understand why companies dont spend this much extra to asssure themselves that people are not going to claim for an item as noot recieved.

Again, I feel this is why some companies do not ship outside there own territory.

This problem caan then be contained and tracking prices are kept to a minimmum by not exporting.

[nipperkipper]

easily the zavvi can just cancel out paypal as a payment option.. that way the company can either choose to refund via credit card or not.. or usually no refunds but just send replacement.. dodgy I know you can have plenty replacements sent but then again all arrived damaged so not worth it..to get refund you must send the item back.

that is why when I sell something on Ebay, I offer tracking... that way no one can lie about it..

Also even though I have not received my MGS HD Collection yet, I have yet to file a claim with paypal. I prefer to contact them properly first. If they choose to ignore then I'll go paypal.


Your patience is very commendable and the way things should be done

[RyT]

Well I always thought that if you write to anyone nicely, you will get a nice response..

Just got a reply from the customer service, they will send me a self declaration form within 48 hours. I need to sign and send them back via email. I can either request for refund/ replacement.

[Saturn]

One thing I just remembered is that the platinum copy of MGS4 was not included. Did anyone received the platinum copy inside the limited edition box?

[mosavon]

No, the platinum copy of MGS4 is just a regular game...its outside the box, so they didn't send yours :(

[Lemur]

Or maybe it dropped out if your box fell apart during shipping :hammer:

[Saturn]

What the hell??? Zavvi deffinitely sucks...