Metal Gear Solid Ultimate HD Collection Zavvi World Exclusive only 4000 worldwide

[Ryaku]

After spam Zavvi, they sent me 2 copies of MGS limited again ^^ (i never received First..)

[fattyuk]

I'm surprised that with over 100+ pages of basically zavvi are rubbish and what am absolute mess they have made with this item worldwide, that my actions with getting a refund seem to be replied with the pretty much "how can you do that, to zavvi!?"

never mind ay :) roll on the sale when I can repurchase for the Steelbook!

[nipperkipper]

I'm surprised that with over 100+ pages of basically zavvi are rubbish and what am absolute mess they have made with this item worldwide, that my actions with getting a refund seem to be replied with the pretty much "how can you do that, to zavvi!?"

never mind ay :) roll on the sale when I can repurchase for the Steelbook!

1) Claiming the item was damaged when it was not = A Lie

2) Sending the CE back but keeping the Platinum MGS 4 = Fraud or Theft whichever really

And you are surprised people say "how can you do that"? Regardless of how rubbish Zavvi may be, you cant morally justify your actions

The old phrase two wrongs dont make a right come to mind

[fattyuk]

1) Claiming the item was damaged when it was not = A Lie

2) Sending the CE back but keeping the Platinum MGS 4 = Fraud or Theft whichever really

And you are surprised people say "how can you do that"? Regardless of how rubbish Zavvi may be, you cant morally justify your actions

The old phrase two wrongs dont make a right come to mind

I'll have to admit it was a little damaged nothing major though as for MGS4 it wasn't advertised to come with the item anyway so it's not exactly theft, have you never had company's mess up orders for you?? In the past 6 months play.com accidently paid me twice for a playtrade sale and game only charged me for 1 of my 2 MW3 hardened editions - its all the same.

[nipperkipper]

I'll have to admit it was a little damaged nothing major though as for MGS4 it wasn't advertised to come with the item anyway so it's not exactly theft, have you never had company's mess up orders for you?? In the past 6 months play.com accidently paid me twice for a playtrade sale and game only charged me for 1 of my 2 MW3 hardened editions - its all the same.

Yes companies have messed up my orders in the past but i deal with it via the proper channels, if the item was damaged then yes you do have a right to return it based upon that which i fully accept. Although you did say originally it was MINT and you punched it to damage it.

And yes although MGS 4 wasnt advertised it would have been right to return it with MGS HD because it was a bonus for first 4k pre orders. After all its still a cost to them and you profited from it. Come on man, you punched the CE, the least you could have done was return the free bonus as well.

Your philosophy about companies and their mistakes unfortunately is skewed. On the one hand you are saying they make mistakes and should live with the consequences, yet on the other hand you fail to acknowledge you made a mistake in not cancelling your preorder. Rather than accept this and pay for return postage, you damaged the CE intentionally to get it returned for free and sell the free bonus for profit. This is not a balanced viewpoint and you have changed it suit you

[fattyuk]

Yes companies have messed up my orders in the past but i deal with it via the proper channels, if the item was damaged then yes you do have a right to return it based upon that which i fully accept. Although you did say originally it was MINT and you punched it to damage it.

And yes although MGS 4 wasnt advertised it would have been right to return it with MGS HD because it was a bonus for first 4k pre orders. After all its still a cost to them and you profited from it. Come on man, you punched the CE, the least you could have done was return the free bonus as well.

Your philosophy about companies and their mistakes unfortunately is skewed. On the one hand you are saying they make mistakes and should live with the consequences, yet on the other hand you fail to acknowledge you made a mistake in not cancelling your preorder. Rather than accept this and pay for return postage, you damaged the CE intentionally to get it returned for free and sell the free bonus for profit. This is not a balanced viewpoint and you have changed it suit you

Funny you mention about not cancelling my order, as I tried more than once with phone calls/emails and messages via the site and they just kept saying its being processed and they can't cancel it.

[nipperkipper]

Funny you mention about not cancelling my order, as I tried more than once with phone calls/emails and messages via the site and they just kept saying its being processed and they can't cancel it.

Fair point and more than enough reason for you to insist they pay for return postage. But punching a CE, come on man what is that about

[fattyuk]

Fair point and more than enough reason for you to insist they pay for return postage. But punching a CE, come on man what is that about

None of your concerns to be quite honest and rather blunt mate lol, I don't know why I'm explaining myself in detail but they wanted me to send it back via collect plus post and there isn't one easily for me to get to, and in order for me to return I had 14 days but because I then complained it was damaged I have 28days to return the item thus giving me more time to go out of my way to get to the collect plus shop as they didn't want me to send it via royal mail.

I reckon out of me/zavvis staff and you, you seem the most concerned with this matter lol, Im not fussed by it, the staff on minimum wage won't be fussed by it, yet you do - I'm sure you've got better things to worry about man :ghey:


edit: as for morals and all that lol zavvi are sending all the damaged returned ones to other customers as new items!!

[nipperkipper]

Ok man i think me (and half a dozen other CE.org members btw) have made our views on this quite clear, but your right i do have other things to worry about so i guess we will just leave it at that

[fattyuk]

Ok man i think me (and half a dozen other CE.org members btw) have made our views on this quite clear, but your right i do have other things to worry about so i guess we will just leave it at that

OK mate sorry if I came across rude or anything like that.

[nipperkipper]

Its ok, this is a public forum and you are allowed to express your opinions and no i didnt think you were rude, i just didnt agree on some things

[rapidly-greying]

Crikey,i leave this thread for a few days and come back to it being full of petty criminals.

I would not be admitting to some of the things mentioned as if it was something to be proud of.

Makes me wonder why the fuck I brought children into this almost moral free world of ours.

[gu8]

Crikey,i leave this thread for a few days and come back to it being full of petty criminals.

I would not be admitting to some of the things mentioned as if it was something to be proud of.

Makes me wonder why the fuck I brought children into this almost moral free world of ours.

cos ya couldnt be arsed putting a johnny over it :beer:

[surfdude73]

OK i am now bored of all this bitchin and shit, I never recieved mine from Zavvi and when i contacted them they offered me a refund or replacement, I accepted a refund due to all the damaged one's out there, they sorted it with no issues and am glad I no longer have to give a shit about this complete fiasco, maybe buy it 6 months down the line, my view is those who have a mint copy are very lucky and the investment value is gonna rocket, the rest who either got 1 damaged or never recieved it are just gonna have to take it on the chin, maybe Zavvi will learn by this and next time take more care in packaging or either offer a better postal service like signed for, if I had to pay then fine, think this whole post will get in the guiness book of records

[fattyuk]

OK i am now bored of all this bitchin and shit, I never recieved mine from Zavvi and when i contacted them they offered me a refund or replacement, I accepted a refund due to all the damaged one's out there, they sorted it with no issues and am glad I no longer have to give a shit about this complete fiasco, maybe buy it 6 months down the line, my view is those who have a mint copy are very lucky and the investment value is gonna rocket, the rest who either got 1 damaged or never recieved it are just gonna have to take it on the chin, maybe Zavvi will learn by this and next time take more care in packaging or either offer a better postal service like signed for, if I had to pay then fine, think this whole post will get in the guiness book of records

Has anyone read there ebay feedback lol was rather surprised when i saw it!!

[fattyuk]

Crikey,i leave this thread for a few days and come back to it being full of petty criminals.

I would not be admitting to some of the things mentioned as if it was something to be proud of.

Makes me wonder why the fuck I brought children into this almost moral free world of ours.

Morals of users of the site? Or morals of companys like zavvi :think:

[Biggav4000]

OK i am now bored of all this bitchin and shit, I never recieved mine from Zavvi and when i contacted them they offered me a refund or replacement, I accepted a refund due to all the damaged one's out there, they sorted it with no issues and am glad I no longer have to give a shit about this complete fiasco, maybe buy it 6 months down the line, my view is those who have a mint copy are very lucky and the investment value is gonna rocket, the rest who either got 1 damaged or never recieved it are just gonna have to take it on the chin, maybe Zavvi will learn by this and next time take more care in packaging or either offer a better postal service like signed for, if I had to pay then fine, think this whole post will get in the guiness book of records
you can have mine its mint for your crystal edition if you want mate and for helping me out on saturday :thumb:

[surfdude73]

you can have mine its mint for your crystal edition if you want mate and for helping me out on saturday :thumb:
Have you told the forum about george yet gav, what a road trip, 1 to remember, maybe get the others to come next time:clap::v:

[RyT]

road trip!!! I want lol... hmm I sent my self declaration form last night and received an email stating refund is successful Who would have thought they work on Sunday.. Anyways it was quite fast..

One question though, where was it refunded to?? I paid via paypal and yet I don't see any refund processed in the transaction list?

[Saturn]

road trip!!! I want lol... hmm I sent my self declaration form last night and received an email stating refund is successful Who would have thought they work on Sunday.. Anyways it was quite fast..

One question though, where was it refunded to?? I paid via paypal and yet I don't see any refund processed in the transaction list?

If you paid with a credit card, chances are the refund went straight back to your card. It happens to me.

[Lemur]

road trip!!! I want lol... hmm I sent my self declaration form last night and received an email stating refund is successful Who would have thought they work on Sunday.. Anyways it was quite fast..

One question though, where was it refunded to?? I paid via paypal and yet I don't see any refund processed in the transaction list?

Nah man that email is a dud. No refund was made yet. You need to tell them that you paid by paypal before they will refund it to your paypal. I've been in the same situation many times.

[RyT]

Nah man that email is a dud. No refund was made yet. You need to tell them that you paid by paypal before they will refund it to your paypal. I've been in the same situation many times.

ouch that's pretty sly of them.. guess I'll email them again..

[RyT]

hmm they seem to be ignoring my email... Guess I'll open paypal dispute in 4 days time

EDIT: zavvi refunded me.. just checked my paypal acc. Sigh my main email is not my paypal email, my bad :S Guess Lemur you are right in terms of constant email..

[MuuGi]

Finally got my ps3 limited version (sent 30.1). The cardboard box was in bad shape, but the actual game box is in kinda good condition. One corner has a few cm long rupture, but that's about it.

[Mocs]

Mine did not arrive either and it was also sent on 30.01. Hopefully it will arrive next week, otherwise I will ask for a replacement.
I will keep although if it arrives in a bad shape as I glad they send items to my country in the first place.
There were many CEs I couldnt get my hands on as they were sold by retailers that did not ship to Romania.
Also prices on ebay are too way up for the likes of me.

[dlc28]

This has been reduced to £59.95 now.

[Niksilp]

Received my copy today. It came in better condition than I was expecting, though Zavvi failed to include the copy of MGS4 even though I was one of the original 4000.

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/6mbmkr.jpg

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/lfviu.jpg

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/koayi.jpg

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/le2hgi.jpg

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/193yp.jpg

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/xvspa.jpg
Just some creases to the LE box and some damage to the top and bottom right corners. Not too bad.

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/nrync.jpg
Artbook destroyed the inside, just as expected.

http://i1229.photobucket.com/albums/ee466/niksilp/collection/mgshdle/7cmzm.jpg
Game and steelbook are in perfect condition, though, which is the most I really cared about. :)

[evilvort3x]

idd be returning forever lol... cos idd want a perfect 1..

[ingmar1988]

How can this thing still be available. I mean, the original 4000 were sold out + extra sales + returns. How many did they make.

[Matrix6]

I'd only buy one for under 40 quid! :S

[evilvort3x]

8000... and alot of ppl cancelled preorder...

[Matrix6]

Wasn't there a total of 6000 units for UK/EU PS3 version and 2000 for AU/NZ??

[Twisted]

whose gonna believe zavvi and there numbers anyways?..c'mon..if it were really just 6000-8000 units..there's should have been no reason for price markdowns..just to move inventory..they probably churned out more..anticipating it to be hugely popular..plus they need additional copies for exchanges and lost orders for all the damaged ones, and customers saying lost in transient..etc...i mean for zavvi to control 90% of inventory for WORLDWIDE..and still some weeks later..and after months of pre-order time, they can't even sell at discounted price from list, so they knock it down even more?..i mean for just 8000 units..the steelbook should have been cool enough to warrant a purchase for steelbook collectors, and let alone it being a AAA game along with all the die hard fans for MGS...there's MORE THAN 8000 UNITS..is what i'm getting at.

[Matrix6]

I might get a 360 version if it goes down to 40 :)

[Slybaoth]

I just receive mine.... in perfect condition !!! lucky !

[everlust]

My order just arrived, and all i can say is...wow.

Complete mess, I'll post some pictures later if i can, but basically, i received a big white bag... I open it to find the cardboard packaging box busted of course, but also opened, and the contents outside of it.

To my surprise, the actual MGS box condition isn't as bad as i expected it to be at first, but then again, the corners are crushed etc, and its just no good. For an item bought new and sealed at full price, I'm returning it asap. This is honestly the first time I've ever thought to bother with a return, as I'm usually okay with imperfections here and there, just didn't expect this.

[Matrix6]

Just get one locally, I know that there's still some Xbox360 versions at my JB store. Don't what format you bought yours for?!

[everlust]

PS3 version. Its not available in my local stores, but JB do still have the 360 version in stock online. I'll think about it for the time being.

[SquirrelRaper]

Yeah,mine came damaged. I didnt get mine from Zavvi. It was packed in packing peanuts in a box but something cut through the packing box right into games box and out the other side. It looks like someone stabbed a knife right into the fucking thing. Im betting it was a knife too, as it's a very smooth thin tear, perhaps customs opened the packing box wrong. Other than that there's no other damage.

My luck, they pack it right and someone had a stab at it. Im guessing the contents is fucked up too.

[Matrix6]

PS3 version. Its not available in my local stores, but JB do still have the 360 version in stock online. I'll think about it for the time being.
Perhaps they may have some PS3 version in-store somewhere?? You may need to call around or ask them to located one. Surely not all 2000 units have sold out for AU/NZ region?? :nea:

Yeah,mine came damaged. I didnt get mine from Zavvi. It was packed in packing peanuts in a box but something cut through the packing box right into games box and out the other side. It looks like someone stabbed a knife right into the fucking thing. Im betting it was a knife too, as it's a very smooth thin tear, perhaps customs opened the packing box wrong. Other than that there's no other damage.

My luck, they pack it right and someone had a stab at it. Im guessing the contents is fucked up too.
Sheeesh...of all places for it to go wrong it had to be at customs! :banghead: To what sounds like a chance to receive a mint copy only to be destroyed by customs is a real kick in the gut! If it's not one thing, it's the other...when can you win??
I'm so glad I was given the chance to waltz into the store to pick up my copies ^_^

[lhurgoyf]

My package finally arrived. Packaging took a beating, but at least the box escaped unscathed for the most part.

http://i.imgur.com/L8X5J.jpg (http://imgur.com/L8X5J)

http://i.imgur.com/3AirA.jpg (http://imgur.com/3AirA)

http://i.imgur.com/BTPZK.jpg (http://imgur.com/BTPZK)

[CloudyMemory]

So after a month or so I finally got my replacement copy. At least it came in something that resembled a box this time, not a freaking trash bag.

Anyway, it's still kinda beat up on pretty much all the sides except the bottom. The packaging was pretty flimsy so the box inside got squashed a bit. Creases especially on the top side.

I guess this is as good as it gets. I'm just happy I got a decent looking one. And that concludes my business with Zavvi. For eternity.

[gurpswoo1]

So after a month or so I finally got my replacement copy. At least it came in something that resembled a box this time, not a freaking trash bag.

Anyway, it's still kinda beat up on pretty much all the sides except the bottom. The packaging was pretty flimsy so the box inside got squashed a bit. Creases especially on the top side.

I guess this is as good as it gets. I'm just happy I got a decent looking one. And that concludes my business with Zavvi. For eternity.

Yet another Horror story on this edition. Zavvi has screwed big time. Can it really be that hard to send something better packed. Even doubled walled boxes would have protected it very well. What a disgrace.

you shouldn't have to put up with a poor copy, request a refund.

[hawkeye]

After over a month my edition reached me.Thankfull with minor damage.Uper left corner a little squased and a minor dent on the bottom of the box.Hardly noticable.But the inside was in a worse condition with the holders being destroyed from what appears to be water damage(!).Thankfully no damage to the contents whatsoever.And I didnt get my MGS 4 platinum copy even though my order was from the early 4000 limited batch

[Gemini-Phoenix]

On the plus side, as of the 9th of March 2012 Zavvi have now ceased using Yodel as their primary courier, which is partially down to this CE as well as several others

[dlc28]

The CE is now £39.95 at Zavvi

Xbox 360 only.

Edit: I just noticed its also dropped in price on the ps3 too, but only to £49.95.

[Matrix6]

I could get the Xbox version in pristine condition for £52....worth it? :shrug:

[dlc28]

I couldn't resist getting another copy for PS3 at that price. I've already got it on both formats in pristine sealed condition so this one will be the one I open. Bought a bunch of other games too and used a code to get £10 off.

Zavvisaver £10 off orders over £100